Run Stop Re-Store

All prices mentioned are end-customer prices and include VAT for EU residents. Some products are margin products (used or 2nd hand) and are free from tax. This will be specified in the product description and on the invoice.

Shipping times: Shipping typically occurs within 5-7 working days but since we are unfortunately not Amazon, times may fluctuate. Packing happens mostly in weekends due to busy day time jobs.

All sales are final. No returns will be accepted on 2nd hand or NOS parts, unless parts proven to defective on arrival or have assembly or quality errors. Return shippingcosts (tracked shipments only) always to be paid fully by buyer. If the return is accepted the purchase price incl fees will be refunded after return shipment has been inspected. If the order is cancelled on the request of the buyer for other reasons than quality issues, we reserve the right to charge a restocking fee, or deduct payment fees for services like Paypal from the amount to be reimbursed.

IMPORTANT: While we do offer the option of cheaper untracked shipping to destinations outside of the EU (all EU shipping is tracked) to make sure the purchase of smaller sized items stays reasonable, there is a higher risk of serious delays or even damage and loss completely outside of our control.  Our advice is to only use this shipping method for smaller items with acceptable risk of delay or loss. Inquiries about shipments without tracking will not be possible (as there is no information to give). By choosing untracked shipping buyer accepts all risks involved and no claims will be accepted, nor will any restitution of costs be granted by Run Stop Re-Store in the case of a lost shipment. For tracked packages outside of the EU a term of 60 days delivery is set by the postal company we use (PostNL). In the case of non-delivery (with no final delivered status), only after 60 days can a packaged be claimed as lost, and at that point a full refund or reshipment of the product may be offered to the customer.

Do not accept shipments if the package is visibly damaged or appears to have been opened when it arrives to you. If possible photograph the package and return it to the the delivery person. Of course this only applies to non-letterboxed shipments. Accepting damaged packages voids any reclamation at the shipping companies and we reserve the right to deny re-shipment or refunds.

If you chose tracked shipping, and your package is not delivered within a reasonable timeframe, you can claim a lost package (after 30 days). However if this is due to the package beeing undeliverable and the reason is beyond our control (i.e. wrong address supplied, or not at home when delivery was attempted, and package got sent back), we will not ship a replacement until we receive the return package. Bear in mind this can take several weeks. Reshipping costs are for buyer.

The buyer is at all times responsible to provide a valid shipping address where delivery can be guaranteed. Providing special delivery instructions such as door codes, delivery times etc are not guaranteed to be followed since we are not in control of the last mile carrier. Shipments lost or undeliverable due to reasons mentioned above, or similar, are for full risk of the buyer. Reshipping returned goods are for cost of buyer.

The buyer (outside of the EU) is responsible for payment of any added customs duties. Packages will be marked with the exact sale value (and customs codes) minus website transaction costs, so please take this into account when ordering outside of the EU. For packages sent to countries in the EU, all VAT is paid and buyer should not be charged additional VAT. Should this still happen, it is again the responsibility of the buyer to claim back the VAT from the local authorities. Packages always include a fully specified invoice.

Run Stop Re-Store does currently NOT ship to the United States due to the tariffs situation, and the constant errors the US Customs service makes with calculating them. As we are retroactively billed, what we collect upfront at close of sale is at risk of beeing significantly short of what gets invoiced to us, and we can not risk losing revenue, or even be fully in the negative.

Limited Warranty: there is a limited 60 day warranty on any NOS chips, covering malfunctioning within this timeframe. Defects due to incorrect handling, soldering or broken or bent pins will void any warranty. For new products standard EU warranty laws apply.

Community protection: we do reserve the right to inquire about the nature of unusual purchases and refuse the transaction if we determine it was not done with good intentions. We want to prevent scalping of scarce materials as this only hurts the community.

Pricechanges and refunds: The cost of retro goods is susceptible to fluctations, and heavily depends on the source of the parts. However we are flexible when it comes to dealing with pricechanges. Should you have purchased a product within 7 days of a price decrease (of at least 5%), you can simply contact us and we will gladly refund you the difference.