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Privacy Policy – Retro 8Bit Shop

Version: 1.0
Effective Date: [Insert Date]

At Retro8BitShop (www.retro8bitshop.com), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our webshop or make a purchase.

1. Who is responsible for your data?

Retro 8Bit Shop
[Insert business details here, such as registered address, Chamber of Commerce number, VAT ID, email]

2. What personal data do we collect?

We may collect the following personal data when you use our webshop:

• Full name

• Shipping and billing address

• Phone number

• Email address

• Payment details (processed via secure third-party services)

• IP address

• Order history

• Browser and device data (via cookies)

3. Why do we collect your data?

Your data is collected for the following purposes:

• To process and ship your order

• To manage payments and refunds

• To provide customer service and support

• To create and manage your customer account (optional)

• To send service-related or promotional emails (with your consent)

• To analyse webshop performance and improve our services

• To comply with legal and tax obligations

4. Legal basis for processing

We only process your personal data when one of the following legal bases applies:

• Performance of a contract (e.g., fulfilling an order)

• Legal obligation (e.g., tax records)

• Legitimate interest (e.g., analytics and fraud prevention)

• Consent (e.g., email newsletter)

5. Who do we share your data with?

We only share your data with third parties when necessary for our operations:

• Payment service providers (e.g., Mollie, PayPal)

• Shipping partners (e.g., PostNL, DHL)

• Hosting and webshop software providers

• Accounting and financial administration services

• Marketing tools (only with your consent)

We ensure that data processors comply with the GDPR and have signed appropriate data processing agreements.

6. How long do we keep your data?

We retain your data only as long as necessary:

• Order and invoice data: 7 years (required by tax law)

• Customer accounts: as long as the account remains active

• Customer support emails: up to 2 years

• Marketing data: until you unsubscribe

7. Cookies and tracking

Our webshop uses functional and analytical cookies. Upon your first visit, you will be informed and asked for consent (if applicable) regarding tracking or marketing cookies.

See our [cookie policy] (if available) for more details.

8. Data security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption

• Secure payment processing

• Access controls on systems

• Regular software and security updates

9. Your rights under GDPR

You have the right to:

• Access your personal data

• Request correction or deletion

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time (where applicable)

To exercise your rights, contact us at [email protected].

10. Complaints

If you believe your data is being handled improperly, you can file a complaint with us or with the Dutch Data Protection Authority